If your original paper tickets aren’t used within a designated period of time (usually 3–4 months, depending on the airline), you’ll receive a credit for the purchase price of the replacement tickets, after deducting an application fee (which, again, varies by airline). Of course, these policies and fees are subject to change at any time – ask our travel specialist for the most recent information for your airline’s replacement ticket rules and policies. We’re bound by these rules, so we strongly suggest you keep your paper tickets safe to begin with.
We’ll send you a confirmation email telling you what to do next. For e-tickets, you just sit around waiting for the money to hit your bank. And for paper tickets, you’ll need to send us the tickets physically to the following address before we can start processing your refund:
Cleartrip Travel Services Pvt. Ltd
126, New Mahalaxmi Silk Mills
Mathuradas Mills Compound
N.M.Joshi Marg, Lower Parel
Mumbai – 400013
India