Your Jazeera Airways experience is not all about the flight; it is also about the seamless and stress free airport experience and the wonderful customer service that this Kuwait-based airlines offers. The moment you drive into the airport, you can avail of a unique and inventive facility, Jazeera Park & Fly services. All you have to do is drive to the designated parking lot, where Jazeera Airways’ trained valet agents will take care of your car while the Jazeera Airways’ ground staff help to unload your baggage and complete your check-in procedures. Later, you can relax in the comfort of their waiting lounge before boarding the Park & fly shuttle directly to the airport departure area. What makes Jazeera Park & Fly service such a novel facility is your car is kept in a secure and shaded car park and you can enjoy an exclusive check-in counter at Jazeera Park & Fly that will help you skip long lines and avoid crowds at the airport. This facility also helps you access the Jazeera Park & Fly shuttle which will ensure that you can get to your flight on time and back to your car as a quickly as possible upon return.
First time Jazeera Airways travelers or those looking for a stress-free travel can avail of a spectrum of meet and greet services offered by the airlines. Through these services, a dedicated agent will be assigned to you, which will ensure that your immigration clearance is expedited and you will be assisted through customs clearance without waiting in queue, with porter assistance for your luggage, before you are at the Arrival hall. If you have opted for premium meet and greet services, besides expedited immigration and customs clearance, you will also be escorted to a private passenger lounge.
Jazeera Airways has always believed in forging a long-lasting relationship with its customers, so Jazeerati which means ‘my Jazeera”, a loyalty program is simply an extension of its commitment to building customer relationship. The Jazeerati Loyalty Program offers you a free one-way flight to a Jazeera Airways destination of your choice for each 10 flights you fly with Jazeera Airways (redeemable within 12 months of the first flight). You can claim your travel voucher at either the Jazeera Airways ticket desk at Kuwait International Airport or at any general Jazeera sales agent/franchise offices. All you need to do in order to collect this travel voucher is to provide 10 boarding passes or reservation reference, issued within one year; Civil ID or passport and Marriage or birth certificates, in the event you are submitting family boarding passes or claiming vouchers for a member of your family.