Ethiopian Air Airlines

Ethiopian Airlines Flight Booking

Ethiopian Airlines commenced operations in 1946 and is the flag carrier of Ethiopia. It is owned completely by the Government of Ethiopia and prides itself in using the latest technology to provide world-class service to their passengers.

With Ethiopian Airlines bookings, you can also join the frequent flyer program for the airlines known as ShebaMiles and get the benefit from a variety of rewards.

Ethiopian Airlines Connectivity and Fleet Information

Passengers from the Middle East can enjoy the connectivity of this carrier to fly to and from Beirut, Dammam, Dubai, Jeddah, Kuwait, Muscat, Riyadh and Tel Aviv. Its fleet contains Boeing 767, 777 and 787 for long-range passenger services, Boeing 757 and 737 for medium range and Q400 aircraft for domestic flights.

Ethiopian Airlines Awards

Ethiopian Air flies to more than 68 international destinations and has gained a reputation as one of the leading carriers in Africa. Their major hub is the Addis Ababa Bole International Airport that is one of the busiest airports in Africa. Some of the awards they have been recognized with include

• African Airline of the Year 2013 from the African Airlines Association
• Best Regional Airline in Africa 2013 at the Passenger Choice Awards
• Best Airline Staff Service in Africa 2013 from Skytrax

Ethiopian Airlines Class of Travel

Ethiopian Airlines offer two options in travel classes for its guests based on the facilities provided to them. The classes are

• Economy Class.
• Cloud Nine Business Class  

Economy Class

With Economy Class tickets, you can experience travel in comfortable economy class seating. The hospitality of the airline crew is geared towards ensuring everyone is cared for. The features of economy class are 

• Economy Seats
• In-flight entertainment system
• In-flight meals featuring Ethiopian traditional dishes
• Complimentary drinks
• One piece of hand baggage allowed weighing up to 7kgs

Cloud Nine Business Class 

With a Cloud Nine Business Class ticket, you can experience travel with comfortable seating that has ample leg room. The airline crew pays attention to all the passengers of Cloud Nine Business Class.

The features of Cloud Nine Business Class are 

• Cloud Nine seating with leg room and extendable seats
• In-flight entertainment system
• In-flight drink service Medium and Long- haul flight Meal service
• Taste of Ethiopian traditional food
• Access to C9 Lounges
• Two pieces of hand baggage allowed weighing up to 7kgs

Ethiopian Airlines Baggage Allowance

It is most important to check the Ethiopian Airlines baggage allowance where you are allowed a free check-in of 2 pieces of luggage weighing not more than 32 kg for Business Class and 23 kg for Economy Class passengers. Cabin baggage may be 1 piece of up to 7 kg weight in Economy, and 2 pieces of up to 8 kg in Business Class. The allowances may be different for classes of travel and for frequent flyers as well as vary depending on your destination.

 If you have any queries related to Ethiopian Airlines baggage policy, please click here for more information.

For information on Ethiopian airlines customer service or contact numbers, please click here.

Ethiopian Airlines Web Check-In and Boarding Pass

Your Ethiopian Airlines booking gives you plenty of options for checking in to your flight. You can print your Boarding Pass starting 36 - 2 hours before the flight departure for all international and domestic flights.

• Check-in through Ethiopian Airlines website and mobile app 
• Check-in through Ethiopian Airlines airport counter and kiosks

Check-in Ethiopian Airlines Domestic Flights

If you are travelling domestically and have baggage, then after your check-in online or at the airport, you can drop off your luggage at the Ethiopian Airlines counter at the airport 45 minutes before departure. If travelling without baggage then you just have to arrive at the boarding gate 30 minutes before boarding.

Check-in Ethiopian Airlines International Flights

If you are travelling internationally with baggage, then after your check-in online or at the airport, you can drop off your luggage at the airline counter at the airport 1 hour before departure.  Passengers are advised to reach their airport 3 hours in advance to complete their procedures. If travelling to the USA, you are advised to reach 4 hours before the flight.

Ethiopian Airlines In-flight Services

Travellers on Ethiopian Airlines have many the facilities such as

• Pre-book your meals as per your special dietary instructions. 
• The Cloud Nine Business Class travellers can check out the in-flight meal menu in advance. 
• The food and drinks are complimentary
• Children travelling on the flights are provided with Ethiopian children’s meals. 
• Members of the airline's loyalty program can avail of exclusive rewards.

Ethiopian Airlines Frequent Flyer Programme ShebaMiles.

Ethiopian Airlines have a loyalty program known as ShebaMiles. 

• ShebaMiles can be earned by flying on Ethiopian Airlines flights, partner flights and special travel deals. 
• Accumulated ShebaMiles can be used to get Ethiopian airlines ticket bookings, upgrades and other benefits
• A higher tier of membership can be attained as per the international miles earned in a year.

Ethiopian Airlines On-board Support

You can avail the Ethiopian Airways online check in facility between 36 to 2 hours before departure of your flight. If you are a frequent flyer with the carrier’s ShebaMiles program, you can make use of many benefits including discounts on your ticket using miles accumulated with your travels.

The facilities offered at the airport include Cloud Nine and ShebaMiles lounges, for business class passengers and frequent flyers to relax before boarding their flights. Once on board the aircraft, the latest in-flight entertainment will keep you and your co-passengers well-occupied while you choose your meal from a range of tasty options including special ones prepared for dietary restrictions.

Ethiopian Airlines Refund & Cancellation

Travellers can cancel their booking either through the Ethiopian Airlines website, their app, or their ticket offices. There is a cancellation fee for all flights cancelled. In case there are service interruptions due to the airline’s issues, travellers are advised to fill up the refund form on the airline's website.

Please refer to Ethiopian Airlines cancellation policy available here.

Cleartrip: Runway for Booking Ethiopian Airlines Flights

Use Cleartrip to make your Ethiopian Airways online booking to experience one of the smoothest booking experiences you may have ever had. The simplicity of the interface, along with the speed of loading pages and information, will make sure that you have completed your booking before you know it. If interested, you may also get further details regarding hotels and tourist packages on this interface. You can use Cleartrip to check your Ethiopian Airways PNR Status and flight status as well.

The mobile has become the medium of choice for many of us, and Cleartrip also provides an app that you can download and use to access the above information.