IndiGo Airlines
Popular IndiGo Domestic Flights
Onboard IndiGo
The carrier made its inaugural flight in August 2006. After making its presence felt in the Indian domestic sector, IndiGo went international with its first flight to Dubai in September 2011. Today, Indigo airline provides flights connecting to over 40 destinations worldwide. Ever evolving, the carrier has dedicated itself to providing even better connectivity in the future by increasing the number of destinations on its flight map.
IndiGo has bagged several awards since it commenced operations in August 2006. It was awarded the Best Low-Cost Carrier in Central Asia and India at the Skytrax World Airline Awards from 2011to 2014. The carrier was also bestowed with the Low-Cost Carrier of the Year Award at the CAPA Aviation Awards for Excellence in 2015.
Connectivity and Fleet Information
Along with numerous destinations across India, IndiGo flies to Dubai and Muscat in the Middle East and Singapore, Bangkok, and Kathmandu in Asia. The carrier operates flights to and from these destinations virtually every day. IndiGo’s fleet consists of 126 aircraft, fourteen of which are the new generation A320neos. These aircraft promise comfortable seating and a safe flight for passengers.
Services and In-Flight Meals
You may pre-purchase lip-smacking food and refreshing beverages onboard IndiGo aircraft. Paid add-on services offered by IndiGo include the option of selecting seats of your choice and also seats with extra legroom. You can also avail of the Fast Forward service for getting your luggage on a priority basis on arrival as well as paid access to lounges at specific domestic terminals across India.
With IndiGo upgrade, you can avail of a range of services, including the option of canceling a booking, changing your booking more than once, selecting your preferred seats (like aisle seats, seats near the window, or those with more legroom)and in-flight meals, without having to pay for each.
In case you have to cancel your flight ticket, please click here to find out more about IndiGo’s cancellation policy. You may also contact IndiGo’s customer support number for further information on refunds and other policies.
IndiGo’s Baggage Allowance
You may carry checked luggage of up to 30 kgs per adult on flights from and to Dubai and Muscat. On IndiGo’s other international routes, the baggage allowance is 20 kgs. Hand baggage must not weigh more than 7 kgs and the dimensions must not exceed 55 x 35 x 25cms. Travelers will be charged per kilogram of excess baggage allowance during check-in. The carrier has provided detailed rules for what you are allowed to carry in hand and checked-in luggage.
IndiGo’s Check-In and Boarding Pass
Passengers flying to and from the Middle East, Singapore, Bangkok, and Kathmandu do not have the option to use IndiGo’s Web check-in facility. This facility is only available for flights within India.
You may carry a printout of your boarding pass and present it at the airport along with your other travel documents. The IndiGo boarding pass may also be obtained from the carrier’s counter at the airport
Cleartrip: Runway for IndiGo Flights
Before booking your tickets, you may view IndiGo’s flight schedule on Cleartrip. This schedule has information about the carrier’s flights to all its destinations. Cleartrip also has all the relevant details that you may need, including flight status, arrivals, departures, and delays—all of this in real time!
You may also search and book IndiGo’s multi-city, round, and one-way tickets using Cleartrip’s exclusive mobile application. The app is available for free on App Store, Google Play, and Windows Store. Cleartrip Expressway is a unique feature that may be used to book your IndiGo flights quickly.
Cleartrip rewards its customers whenever they book a flight or a hotel via the website or the mobile app. Depending on your flight bookings, you stand a chance to win free stays in hotels, air tickets, dining coupons, and more through Cleartrip’s Rewards program. Discounted tickets, cashback options, and festive season sales can be found on Cleartrip’s Top Deals that enable you to save on costs without compromising on comfort.
After you have booked your tickets, your IndiGo PNR status is available on our website for your reference. Whether you are planning a business excursion or a family vacation, Cleartrip will assist you every step of the way.
Indigo Airlines Details
| IATA code | 6E |
| ICAO code | IGO |
| Airline call sign | IFLY |
| Founded | 2005; 17 years ago |
| Commenced operations | 4 August 2006; 16 years ago |
| Hubs | "Indira Gandhi International Airport (Primary Hub),Chhatrapati Shivaji Maharaj International Airport,Kempegowda International Airport,Netaji Subhas Chandra Bose International Airport,Chennai International Airport,Rajiv Gandhi International Airport,Cochin International Airport" |
| Parent company | InterGlobe Aviation Limited |
| Headquarters | Gurgaon, Haryana, India |
| Most popular routes | BOM-LR, BLR-DEL, BOM-MAA, BOM-IXC |
| Popular fleet | Airbus A320-200, Airbus A320neo, Airbus A321neo |
| Official airline website | https://www.goindigo.in/ |
| Indigo contact number | India: 0124-6173838, 0124-4973838 China: +86-4006063838" |
IndiGo FAQ
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Does IndiGo offer a web check-in service?
Yes, IndiGo offers a web check-in service. You can avail it through any of the digital devices- mobile, laptop, tablet, etc
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Is web check-in mandatory with IndiGo?
Yes. As per current Government guidelines, travellers have to do a web check-in before arriving at the airport, which extends to IndiGo Airlines.Web check-in with IndiGo is possible between 48 hrs to 60 minutes before scheduled departure. It could be free or chargeable as per the choice of your seat.
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Does IndiGo give the option to select a seat online?
Yes, based on the choice of your seat, you can select a free or paid seat at a small fee.
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Is there an option to pre book a meal on IndiGo?
Yes. A meal can be prebooked online or by calling the call centre. One can also buy a meal on board but that would be subject to availability. There is usually a discount on a pre-booked meal.
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What is IndiGo’s policy when a flight is preponed or delayed?
A complete ticket refund is released if a flight is delayed by 2 hours or preponed by over an hour. Re-booking at no extra charge is possible, subject to availability.
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What is IndiGo’s policy for a cancelled flight at the point of origin?
Depending on the availability passenger is offered a seat on the next flight of IndiGo or of another airline. The passenger could alternatively ask for a refund.
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What is IndiGo’s policy when a flight is cancelled in transit?
In case of flight cancellation during transit, depending on the availability passenger is offered a seat with the next Indigo flight or that of another airline. If that doesn’t work out, IndiGo arranges an overnight stay for the passenger until the next flight. Or passengers can take a partial refund of an uncompleted journey and make their own arrangements for the journey forward.
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Can one cancel or modify my IndiGo flight ticket? How?
Yes. For international flights, cancellations or modifications are possible up to 4 hrs before flight departure.The refund amount for cancellation is subjective as it depends upon the time of cancellation. Adjusting the amount of flight modification is subjective as well.
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Is the IndiGo ticket transferable to another person?
No. Name changes on an IndiGo flight ticket are not permitted. One has to book a new ticket and cancel the other ticket. Cancellation charges would be applicable
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What’s the baggage weight policy for IndiGo?
For international flights, passengers can carry up to 20Kg of check-in baggage. For Gulf and European flights, passengers can carry up to 8Kg in hand baggage and 30 Kg in check-in baggage.Any additional baggage would be chargeable
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Which international locations do IndiGo flights cover?
International Indigo flights connect international locations: Muscat, Doha, Bahrain, Riyadh, Dammam, Jeddah, Hong Kong, Istanbul, Bangkok, Hanoi, Singapore, etc. Additionally, it includes 72 Indian cities like Mumbai, Delhi, Kolkata, Bengaluru, Surat, Dibrugarh, Bhopal, Pune, Ranchi, etc
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Which UAE locations are covered by IndiGo flights?
Indigo covers all the major cities like Dubai, Abu Dhabi and Sharjah.
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n how many cities does IndiGo operate?
IndiGo covers a total of 97 destinations, of which 25 are international and 72 are Indian domestic locations.
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What is the code for IndiGo Airlines?
6E is the airline code for IndiGo.
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What are the most economical IndiGo flight routes?
Internationally from Dubai to Delhi can be as cheap as 357 AED. At the same time, Doha Mumbai could be as low as 693 AED for a flight departing in a few days.
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Where can I find the new travel guidelines for IndiGo flights?
While IndiGo shares the new travel guidelines once you book the tickets. Passengers can also research recent government regulations listed for the location they are travelling to.
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Does IndiGo offer unaccompanied minors service? How to avail it?
Yes. IndiGo offers ‘Flying Solo’ service for minors between the age group of 5yrs and 12yrs travelling alone.Minors should reach the airport 4 hours before their scheduled flight departure. Their parent or guardian is expected to fill out a form to avail of this service and pay a fee. IndiGo staff on-ground and in-flight take complete care of the child and assists them through the whole process.
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What is IndiGo’s policy for unaccompanied minors when travel involves transit?
If the transit time is more than 6 hours or at night or transit is to another airline, Indigo will not accept the child under their ‘Flying Solo’ service.
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Does IndiGo provide wheelchair assistance?
Yes.If a passenger wishes to carry their wheelchair, they can do so up to the aircraft, after which it would be kept in the baggage area and returned on landing. However, electronic-powered chairs are not accepted for security reasons.Passengers can also avail of wheelchairs made available by IndiGo at the airports. A request has to be made 48 hrs before the flight departure. The staff will help in stowing the baggage, onboarding, and deplaning process.
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Does IndiGo offer a service for priority luggage collection?
Yes. It is called Fast Forward Service, which is chargeable. Currently, it is available at the following international destinations- Abu Dhabi, Bangkok, Colombo, Dhaka, Doha, Dubai, Hong Kong, Istanbul, Kathmandu, Kuala Lumpur, Kuwait, Male, Muscat, Phuket, Sharjah and Singapore.
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What’s the policy for carrying alcohol on an IndiGo flight?
As per the rule, up to 5 litres of sealed beverages with up to 70% of alcohol content can be carried in check-in baggage. The 5-litres limit doesn’t apply to the beverage with a 24% or less alcohol count. Only alcoholic beverages bought from the Airport Security Hold Area are allowed in carry-on baggage.
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Is alcohol served on IndiGo flights?
Yes, only on international flights and not within India.
