IndiGo Airlines

Yes, IndiGo offers a web check-in service. You can avail it through any of the digital devices- mobile, laptop, tablet, etc

Yes. As per current Government guidelines, travellers have to do a web check-in before arriving at the airport, which extends to IndiGo Airlines.Web check-in with IndiGo is possible between 48 hrs to 60 minutes before scheduled departure. It could be free or chargeable as per the choice of your seat.

Yes, based on the choice of your seat, you can select a free or paid seat at a small fee.

Yes. A meal can be prebooked online or by calling the call centre. One can also buy a meal on board but that would be subject to availability. There is usually a discount on a pre-booked meal.

A complete ticket refund is released if a flight is delayed by 2 hours or preponed by over an hour. Re-booking at no extra charge is possible, subject to availability.

Depending on the availability passenger is offered a seat on the next flight of IndiGo or of another airline. The passenger could alternatively ask for a refund.

In case of flight cancellation during transit, depending on the availability passenger is offered a seat with the next Indigo flight or that of another airline. If that doesn’t work out, IndiGo arranges an overnight stay for the passenger until the next flight. Or passengers can take a partial refund of an uncompleted journey and make their own arrangements for the journey forward.

Yes. For international flights, cancellations or modifications are possible up to 4 hrs before flight departure.The refund amount for cancellation is subjective as it depends upon the time of cancellation. Adjusting the amount of flight modification is subjective as well.

No. Name changes on an IndiGo flight ticket are not permitted. One has to book a new ticket and cancel the other ticket. Cancellation charges would be applicable

For international flights, passengers can carry up to 20Kg of check-in baggage. For Gulf and European flights, passengers can carry up to 8Kg in hand baggage and 30 Kg in check-in baggage.Any additional baggage would be chargeable

International Indigo flights connect international locations: Muscat, Doha, Bahrain, Riyadh, Dammam, Jeddah, Hong Kong, Istanbul, Bangkok, Hanoi, Singapore, etc. Additionally, it includes 72 Indian cities like Mumbai, Delhi, Kolkata, Bengaluru, Surat, Dibrugarh, Bhopal, Pune, Ranchi, etc

Indigo covers all the major cities like Dubai, Abu Dhabi and Sharjah.

IndiGo covers a total of 97 destinations, of which 25 are international and 72 are Indian domestic locations.

6E is the airline code for IndiGo.

Internationally from Dubai to Delhi can be as cheap as 357 AED. At the same time, Doha Mumbai could be as low as 693 AED for a flight departing in a few days.

While IndiGo shares the new travel guidelines once you book the tickets. Passengers can also research recent government regulations listed for the location they are travelling to.

Yes. IndiGo offers ‘Flying Solo’ service for minors between the age group of 5yrs and 12yrs travelling alone.Minors should reach the airport 4 hours before their scheduled flight departure. Their parent or guardian is expected to fill out a form to avail of this service and pay a fee. IndiGo staff on-ground and in-flight take complete care of the child and assists them through the whole process.

If the transit time is more than 6 hours or at night or transit is to another airline, Indigo will not accept the child under their ‘Flying Solo’ service.

Yes.If a passenger wishes to carry their wheelchair, they can do so up to the aircraft, after which it would be kept in the baggage area and returned on landing. However, electronic-powered chairs are not accepted for security reasons.Passengers can also avail of wheelchairs made available by IndiGo at the airports. A request has to be made 48 hrs before the flight departure. The staff will help in stowing the baggage, onboarding, and deplaning process.

Yes. It is called Fast Forward Service, which is chargeable. Currently, it is available at the following international destinations- Abu Dhabi, Bangkok, Colombo, Dhaka, Doha, Dubai, Hong Kong, Istanbul, Kathmandu, Kuala Lumpur, Kuwait, Male, Muscat, Phuket, Sharjah and Singapore.

As per the rule, up to 5 litres of sealed beverages with up to 70% of alcohol content can be carried in check-in baggage. The 5-litres limit doesn’t apply to the beverage with a 24% or less alcohol count. Only alcoholic beverages bought from the Airport Security Hold Area are allowed in carry-on baggage.

Yes, only on international flights and not within India.