Garuda Indonesia Airlines is the flag carrier airline of Indonesia and is headquartered at Soekarno-Hatta International Airport at Tangerang near Djakarta. The airline is named after the mythical giant bird Garuda, that has great significance in Hinduism and in Buddhist mythology.
Other than its headquarters, which also functions as the main hub, the airline also operates out of 3 other hubs namely NgurahRai International Airport at Bali, Sultan Hasanuddin International Airport at Makassar and Kuala Namu International Airport at Medan.
Garuda Airlines has been going through a business transformation program entitled 'Quantum Leap 2011-2015' and this is evident from the recent award of Best in Region: Asia and Australasia in the Apex Passenger Choice Awards 2013.
Passengers in the Middle East can make a Garuda Indonesia online booking to and from Jeddah, Abu Dhabi and Muscat. They can then also fly on to a range of destinations in Asia, Australia, Europe and the United States of America.
The fleet of the carrier consists of Boeing, Airbus, Bombardier and ATR aircraft, which are always kept in an updated and modernized condition for the safety and comfort of passengers.
The Garuda Indonesia Experience is designed to give passengers a sincere and friendly experience, symbolizing Indonesian hospitality, and this is also the basis for their new greeting of 'Salam Garuda Indonesia'. The airline aims at providing a hassle-free experience to passengers and this begins with a variety of check in options including mobile check-in facilities.
On board the aircraft, the cabin features including flexible head rests and power sockets in the seats in Executive Class are just the beginning ofa comfortable flight. The Audio and Video on Demand (AVOD) system provides the in-flight entertainment on medium-haul flights. In-flight connectivity is another feature that helps travelers stay in touch with business and family even when on board. Passengers can also enjoy the in-flight sales and a special Immigration on Board (IoB) service for those traveling to Indonesia. You can get in touch with the customer service of the airline here.
The Garuda Airlines baggage allowance allows one piece of cabin baggage of up to 7 kg weight and 56x36x23 cm in dimensions. For more details of the baggage policy, please check here.
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For international flights, the check-in window for Garuda Indonesian Airlines is between 48 hours and 4 hours prior to departure. For domestic flights, it is between 48 hours and 2 hours prior to departure.
The weight of each bag checked-in should not exceed 32 kgs or 70 lbs. The dimensions of each bag shouldn’t exceed 158 cm or 62 inches.
An infant may occupy a seat provided that a separate passenger seat has been purchased for the infant occupying the seat.
Online check-in is optional, and not mandatory for Garuda Indonesian Airlines passengers.
Garuda Indonesian Airlines covers 18 international destinations.
You have movies and live TV, music, a kid's world, Islamic world (Al Quran recitation and a collection of Islamic media). In-flight shopping catalog, a travel port for destination updates and various games.
Garuda Indonesian Airlines does not allow pets to travel in the cabin of the aircraft.
Yes, Garuda Indonesian Airlines serves alcohol on board international flights.
ICAO Code - GIA, Airline Code- 126. IATA Designator - GA
Garuda Indonesian Airlines has a comprehensive policy for carrying alcohol When carrying alcohol in the cabin/carry-on baggage. Passengers may carry a maximum of 100 ml of alcoholic beverages that fit comfortably in one quart-size, clear plastic, zip-top bag. Alcoholic beverages that are carried onboard shouldn’t have more than 70% alcohol content. Alcoholic beverages as checked-in baggage - Passengers may carry a maximum of 5 liters of alcohol per passenger. The bottle of alcohol should be in retail packaging and properly sealed. Bottles need to be wrapped in plastic, cloth or Styrofoam to avoid direct contact with one another. It is vital to keep these bottles from shifting. For protection against breakage, seal the wrapped bottle in a water-tight plastic bag before nestling it firmly into the baggage.