Air China is the flag carrier of the People's Republic of China and is headquartered in Shunyi district of Beijing. Founded in 1988, it is one of the major airlines of the country and operates out of the Beijing Capital International Airport.
The carrier is committed to providing passengers with the 'Four Cs' of Credibility, Convenience, Comfort and Choice. It believes in constant customer oriented service innovations, and its frequent flyer program 'PhoenixMiles' is one of the longest existing in the country.
Air China was awarded the 4-star rating by Skytrax in 2011, and it was a recipient of the Fast Travel Gold Award 2012 at the IATA Annual General Meeting and World Air Transport Summit.
The carrier operates more than 280 routes, of which more than 70 are international ones covering 29 countries. As a member of Star Alliance, passengers in the Middle East can make an Air China online booking to destinations all over the world as well.
The fleet of the airline consists of Airbus and Boeing aircraft, and is one of the younger ones in the skies with an average age of less than 7 years.
For a smooth check-in procedure, passengers are advised to reach the airport well in advance with all their travel documents in order, as the counters would close 60 minutes before departure for international flights. It is also advisable to check your Air China PNR status a few hours before leaving for the airport.
On board the aircraft, passengers may enjoy special meals for dietary restrictions such as Asian Vegetarian, Diabetic or Gluten-free meals that must be ordered at least 24 hours in advance of their travel. On a few international flights, travelers can have a luxurious experience when selecting the Forbidden Pavilion First Class or the Capital Pavilion Business Class. These classes provide free limousine ground transportation, reclining and private seats, and a wide selection of delectable cuisine options. In-flight entertainment is also available in all classes, the details of which can even be downloaded from the airline's website. For more information, you can contact the customer service of the airline here.
The Air China baggage allowance allows 8 kg of cabin baggage for Business and First Class passengers, and 5 kg for Economy Class. On international flights, the weight of each piece of checked baggage shall not exceed 32 kg, and should not be less than 2 kg either. For more details of the baggage policies, please check this page.
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